What to Do with a Hacked Computer
Your computer may one day get hacked. This shall be followed with you panicking as you try to understand what just happened. There are a lot of options for you to take at this time. Here are some of the things that shall help you manage the situation effectively.
Start by not panicking. Try your best to do so if you are to manage this situation. If you are a member of a network, you need to take your machine offline. Check to see that you have disconnected from either Wi-Fi or a physical connection. You then need to notify the IT experts of the situation.
This is when you turn off the computer and remove the hard drive, to keep the virus from further corrupting it. If you do not know how to ask for help. Connect the hard drive to a clean computer to see what you can save from it. You then need to store that data safely, whether in the cloud, another hard drive, or on a CD.
You should then wipe that drive clean, deleting anything left in it along with any viruses. It can now be reconnected and your software reinstalled. Whatever time this takes, you shall now be dealing with a clean computer. You need to first update the anti-virus in it. Make sure you are using the best antivirus there is. It shall be worth the cost. You will discover more info about them here.
You then need to change all passwords for every service you use. This may be the info the hackers were interested in. This is why you need to render their findings obsolete.
You need to be especially watchful of your online shopping accounts. Sometimes hackers an change the addresses to divert your shipments. There is also a need to go through your social media to confirm that no malicious messages were sent. You also need to announce to all those you deal with that you have been hacked, so that they do not comply with any new requests. You also need to check if any new accounts were created in your name.
You then need to back up and store all your files safely. This shall come in handy in case you are ever hacked again. You need the backup to be updated as frequently as possible.
You should find out more on what they were after. For example, a hack on a business computer may have been an attempt to collect business accounts information. You need expert forensics to dig up clues to their intentions. You can learn more info about it on this site.